Traveling can be exciting and stressful, especially when navigating crowded airports. Club Mobay, an exclusive airport concierge service at Sangster International Airport in Montego Bay, Jamaica, aims to eliminate travel headaches by providing a VIP experience during arrivals and departures. This article explores the comprehensive services offered by Club Mobay, ensuring a seamless and luxurious start and end to your Jamaican vacation.

Overview of Club Mobay

Club Mobay

Club Mobay offers services to enhance your airport experience. For a fee, travelers gain access to dedicated VIP priority lanes, personalized assistance, and exclusive lounges equipped with amenities to make the time spent at the airport enjoyable.

Departure Lounge Experience

Upon checking in for your flight, go to the Club Mobay information booth next to the entrance for security and immigration. Here, you’ll check in for your lounge access, and with the fast-track service, breeze through security and immigration.

The Club Mobay departure lounge on the mezzanine level provides a relaxing haven. Travelers can indulge in a variety of snacks, including fresh fruits, pastries, sandwiches, and tapas, complemented by a selection of beverages, both alcoholic and non-alcoholic. The lounge offers high-speed Wi-Fi, showers, and even a business center for those needing to catch up on work.

Families with children can use the sound-proof playroom, Pickney Place, while adults enjoy the adults-only lounge. For additional relaxation, consider mini spa treatments at the Mango Spa (additional cost) or capture souvenir shots at the fun Tropical Shotz photo booth (additional cost).

When it’s time for your flight, board your plane feeling refreshed and relaxed, having experienced the departure lounge’s luxurious offerings.

Arrival Lounge Experience

Upon arriving at Montego Bay’s Sangster International Airport, head to the Club Mobay meeting point, where a Club Mobay representative will be ready to greet you. Fill out immigration forms with assistance and fast-track access, and breeze through customs and immigration.

Your Club Mobay host will assist in retrieving your luggage at baggage claim and escort you to the Club Mobay arrival lounge. Here, you can enjoy high-speed Wi-Fi, catch up on news on flat-screen cable TVs, and indulge in snacks and beverages. The lounge also offers private restrooms and reggae music, creating a relaxing atmosphere.

When you’re ready to depart the arrival lounge, you’ll be escorted to your ground transportation, ensuring a smooth transition to your next destination.

Included Services

Club Mobay

  • Dedicated VIP Priority Lane
  • Phone calls to the USA, Canada, and UK landlines
  • Snacks and beverages
  • Private restrooms
  • Complimentary WiFi
  • VIP lounge access

Not Included:

  • Gratuities
  • Transportation between the airport and the hotel
  • Spa treatments (available at the departure lounge for an additional cost)


It is designed to be accessible, offering services such as wheelchair accessibility, stroller accessibility, and accommodation for service animals. The lounges are equipped with facilities to ensure a comfortable experience for travelers of all abilities.

Booking Information

To ensure a hassle-free experience, booking the Club Mobay VIP Experience in advance is recommended. Confirmation will be received when booking and travelers must include all passengers’ legal names for lounge confirmation. Flight updates and changes should be communicated at least 48 hours before arrival.

COVID-19 Safety Measures

In response to the global pandemic, Club Mobay has implemented safety measures, including mandatory face masks, hand sanitization upon entry, and temperature checks to protect travelers.

Additional Services at Club Mobay

In addition to the comprehensive services mentioned earlier,it goes above and beyond to provide a genuinely elevated travel experience. Here are some additional services that contribute to making Club Mobay stand out:

Personalized Meet and Greet Services:

Club Mobay offers personalized meet-and-greet services, adding a touch of hospitality to your arrival experience. A representative will be waiting to welcome you as you step off the plane, setting the tone for a stress-free journey.

VIP Style Round-Trip Transfers:

The package includes VIP-style round-trip transportation between the airport and your hotel. It ensures that your journey is comfortable within the airport and extends to your ground transportation, creating a seamless transition to your accommodation.

Chilled Towels and Reggae Music:

As part of the arrival lounge experience, travelers can enjoy the refreshing touch of chilled towels, a welcome respite after a flight. The soothing sounds of reggae music, immersing visitors in the vibrant spirit of the island, further enhance the atmosphere.

Fun and Interactive Facilities:

Beyond the standard amenities, Club Mobay offers interactive facilities to make your wait time enjoyable. The Tropical Shotz photo booth is a fun way to capture memories before you leave, and electronic games on provided tablets add an entertaining element to the departure lounge.

FAQs about Club Mobay VIP Experience: Sangster International Airport- MBJ:

How much does the Club Mobay VIP Experience cost?

The price for the VIP Experience starts from ₹2,917.64. It’s advisable to check the official website or contact Club Mobay for the most up-to-date pricing.

What is the cancellation policy?

According to the information, a full refund is available if you cancel at least 24 hours before the experience.

How much time should I allocate for the Club Mobay VIP Experience?

On average, this experience takes approximately 1 hour, providing ample time to enjoy the amenities and services offered in the departure and arrival lounges.

Testimonials and Reviews

Reading about the experiences of other travelers can offer valuable insights. Reviews and testimonials on platforms like Tripadvisor often highlight the efficiency of fast-track services, the comfort of the lounges, and the overall positive impact Club Mobay has on the travel experience.


Club Mobay’s VIP Experience at Sangster International Airport is not just a service; it’s a gateway to a stress-free and enjoyable travel experience. From the moment you arrive at the airport to when you board your flight, Club Mobay’s array of services ensures that your journey is as smooth and pleasant as possible. Whether traveling for business or leisure, Its VIP Experience adds a touch of luxury and convenience that transforms the airport experience from a hassle to a highlight of your trip. Consider it an investment in your Jamaican vacation’s overall enjoyment and relaxation.